If you are new to the project and need help getting the system up and running, or find what you think is an error, or find something in the set up that you don't understand. 

Step-by-step guide

This is an open source community, meaning that we rely on people to communicate fully when they find an issue and by the same token to do as much as they can to fix it and document it. 

  1. You've found an error - or face an issue getting the system running 
  2. Write down the steps that you've taken
  3. Go to the online FAQs and README files and wiki pages to see if someone else has documented the solution 
  4. Go to the tickets ( Fineract 1.x Open Issues or Fineract-CN Open Issues ) and search for a similar issue 
  5. Go to the https://lists.apache.org/list.html?dev@fineract.apache.org listserv message archive and search for a similar issue 
  6. If you find the solution write up is adequate, give a shout out to the author 
  7. If you don't find the solution, THEN 
    1. Describe your problem :  "I'm trying to .... " and "I cannot..." 
    2. Describe the steps you've taken to resolve the issue 
    3. Describe the version of the software (or software) that you are using 
    4. Describe the system set up on your device or your cloud account (I'm using a local machine with 1TB RAM, processor speed...etc) 
    5. Describe what you think you need help with.... (I think I need help with setting up the database, or I need help with connecting to the API, or I need to add data...) 
  8. Offer to document or solve the issue if you get help - contribute back if you can.  This is part of the ethos.