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  • Upon receiving notice of a potential security issue, a security team member will create a bug to track the investigation, this bug must be flagged as a security issue. Security flag should mean contents of ticket are not visible to non-security team members
  • Security team investigates the issue to confirm/deny the presence of a vulnerability within CloudStack
  • If the issue is determined not to be a vulnerability the reporter will be notified and the issue will be closed as invalid.
  • If issue is confirmed as a CloudStack vulnerability:
    • Security team notifies the Apache Security team (happens automatically - they're on security@ list)
    • Security team creates a Jira issue to document and track the issue, marking it private
    • Security team notifies release manager for target release version
    • Security team assigns a risk rating to the vulnerability using the Common Vulnerability Scoring System
    • Security team works with reporter to get a chance to investigate and mitigate the issue in a timely manner before public announcement. This should be between 15-30 days, depending on the severity and complexity of the issue
    • Security team works with Apache Security Team to reserve a CVE Identifier for future public release
    • Security team works with appropriate code maintainer(s) to create patch to mitigate the issue
    • Testing is conducted to verify patch mitigates issue and does not cause regression errors.
    • Once fix is confirmed, notify release manager to ensure the fix is in the appropriate release.
    • Security team creates a vulnerability announcement
    • Patch is committed to trunk and other supported branches that are affected.  The commit should not refer to a particular vulnerability.
    • A new CloudStack release or hotfix is prepared and tested, containing the new security patch.
    • Distributor coordination is implemented to enable a coordinated announcement.
    • Security team posts vulnerability announcement to...
      • CloudStack dev list
      • CloudStack users list
      • CloudStack Security alerts web page
      • The Bugtraq mailing list
    • After announcement, CHANGES and NEWS files need to be updated to reflect the vulnerability and fix. This must happen AFTER the announcement.
    • Also after announcement, modify the Jira ticket so that the issue is now publicly viewable.
  • After the vulnerability is addressed, the CloudStack community should review development processes to see how the community can minimize the chance of similar vulnerabilities being introduced in the future.

Distributor Coordination

CloudStack operates a pre-disclosure list. This list contains the email addresses of the security response teams for significant CloudStack distributors.  This includes both corporations and community institutions.  The purpose of the pre-disclosure list is to enable the CloudStack project and distributors to participate in a bi-directional information sharing agreement for vulnerabilities.  By joining the pre-disclosure list the organization and ACS mutually agree to jointly share vulnerability information that is originally reported to them, jointly verify and fix issues, and jointly (simultaneously) make vulnerability announcements and hotfix releases (if warranted) to the public.  The ACS and organizations on the pre-disclosure list are also expected to be reasonably responsive, with a guided expectation of 2-4 weeks to verify issues and release fixes (if warranted).  Response times should be discussed and agreed upon depending on the issue severity.

Pre-disclosure list members are expected to maintain the confidentiality of the vulnerability up to the embargo date that has been agreed to with the discoverer. Prior to the embargo date, pre-disclosure list members should not make available, even to their own customers and partners:

  • the ASF advisory
  • their own advisory
  • the impact, scope, set of vulnerable systems or the nature of the vulnerability
  • revision control commits which are a fix for the problem
  • patched software (even in binary form) without prior consultation with the Security Team

List members are allowed to make available to their users only the following:

  • The existence of an issue
  • The assigned CVE numbers
  • The planned disclosure date

Organizations on the pre-disclosure list

The Security Team defines which organizations are admitted to the pre-disclosure list.  Generally, well-established organizations with a mature security response process will be considered on a case-by-case basis.  Organizations that meet the criteria should contact security@cloudstack.apache.org  if they wish to participate in the pre-disclosure activities.  The list of entities on the pre-disclosure list is public. No organization may privately receive pre-disclosure information.

This is a list of organizations on the pre-disclosure list

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CloudStack Security Team will coordinate with members of the Security pre-disclosure list to receive early warning about security issues before they are disclosed to the general public.