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What is a Marketplace?
A marketplace is perfect synchronisation of B2B and B2C interactions. Marketplace acts as a bridge between Multiple suppliers/sellers and customers. In traditional e-commerce websites, single seller can sell his products whereas marketplace provides a business environment to gather all the sellers together and provides them an opportunity to list their products, inventories and offer desirable pricing. On other end a customer can search product from N number of products listed by different sellers to get the best deal.

Why OfBiz as Marketplace?

OFBiz being a potential driver on ERP domain, served the industry from years.
The positive user traction helped OFBiz in becoming a big success. As the industry is growing, OFBiz do have the necessary architectural/infrastructural level support that can be used to take the OFBiz eCommerce website to next level i.e Marketplace

Feature Plan:

We will have three main actors as Customers, Sellers and Marketplace Operators in the system. Here are actions/operations that can be performed by these actors.

1) Marketplace for Customers:

  • Customer should be able to see different sellers selling same product and prices offered.
  • Customer should be able to purchase product from range of sellers.
  • Customer should be able to see all offers and promotions by sellers and best offer with lower price or promoted seller on marketplace should be on top.
  • Customer should be able to see shipping rates and return policy of the seller.
  • Customer can see seller profile with following information.
    • Launch Date
    • Return and Warranties
    • Shipping
    • Policies
    • Rating
    • Products (Other products sale by seller)
  • Customer can purchase products from different sellers in single order.

2) Marketplace for Seller:

  • Seller profile registration.
  • Seller profile approval or listing process,
  • Seller can add other users to access account like Catalog Manager, Order Manager etc by permission.
  • User permission management.
  • Manage Seller Profile
  • Product Management
    • Add product new/existing.
    • Inventory management.
    • Price management for product.
    • Activate and deactivate product listing.
    • Add promotion to products.
  • Manage Order
    • Approve
    • Cancel
  • Shipment Management
    • Ship by marketplace flow
    • Ship by seller flow
  • Inventory Management
    • By Marketplace
    • By Seller
  • Manage Return
    • Issue refund for the cancel order by customer. That means get shipped product back if not accepted at customer end due to some reason.
    • Receive item and issue refund amount. On receiving the item tell marketplace to issue refund.

3) Marketplace Operator:

  • Manage sellers listing approval process.
  • Manage global catalog.
  • Manage seller performance.
  • Marketing campaign.
  • Manage commission setup etc.

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