Story of Online Retail Company
Someone decides to sell a product. Buyer Places Purchase Order. Product Marketer Maintains Product Information.
Customer Finds Product. Placing Customer Adds Product to Cart and Placing Customer Places a Sales Order (Online Checkout). Alternatively Placing Customer Places a Sales Order (Through CSR).
Once order is ready Company Approves Sales Order. If Customer decides to, Customer Cancels Order.
When new inventory is needed Buyer Places Purchase Order. When shipments arrive Shipment Receiver Receives Shipment, then Inventory Mover Puts Away Inventory. When inventory is not sufficient in a pick location Inventory Mover does Stock Move. Company Fulfills Sales Order. Accountant Sends Invoice and Receives Payment.
Customer Returns Product. Company Processes Return Received.