UBPL Introduction
Actor Definitions
General Business Process Stories
- Marketing
- Product Marketer Maintains Product Information
- Marketer Maintains General Site Content
- Product Market Study
- Advertising
- Customer Tracking
- Purchasing
- Sales Forecasting
- Inventory Level Monitoring
- Buyer Places Purchase Order
- Accountant Receives Invoice and Sends Payment
- Pay Invoices (AP)
- Sales (Managed, Online, etc)
- Sales Representative Seeks Prospects and Opportunities
- Customer Finds Product
- Placing Customer Adds Product to Cart
- Customer Creates and Edits Account (Profile)
- Sales Representative Leads Prospects from RFQ to Sales Order
- Placing Customer Places a Sales Order (Through CSR)
- Placing Customer Places a Sales Order (Online Checkout)
- Placing Customer Places a Sales Order (Through EBay)
- Customer Reviews Order History and Status
- Customer Cancels Order
- Customer Requests Quote from Cart
- Customer Places Order for Quote
- Order Processing
- Return Management
- Warehouse Management
- Manufacturing
- AP
- Financial Management
- Budgeting
- Internal Financial Analysis (management metrics, balanced score card)
- External Reporting (government, investors, etc)
- Accounting